Frequently Asked Questions

Following is our answers to the frequently asked questions about IconEden.com other information related to our icon design, pricing and payment. We shall regularly update our F.A.Q pages. In case you couldn’t find the answer to your question, please drop us a line to .

General Questions

Q: What is IconEden.com?
A: IconEden.com was born to offer hand-crafted, royalty-free stock icons as well as custom icon design upon requests. All we provide are of high-quality professional designs and reasonably priced.
Q: Do you follow any icon design guidelines?
A: Yes, of course, and the guidelines we follow to create icons are not only for Windows OS but also for MAC OS.

Icon Purchasing

Q: How many times can I download an icon set file?

A: In order to prevent excessive downloading, we limit the download per order at 5 times. That means, after your 5 hits to the file your download link will be expired.

In case you need your download link back alive, please send your request and the transaction ID of that order to .

Q: Can I purchase individual icons?
A: We’re sorry to say "No". We decided to offer our icons in collections. In doing this we could offer our icons at affordable prices.
Q: What payment methods do you accept?
A: We accept the following methods of payment:
  • Credit Cards (Visa, MasterCard/Eurocard, American Express, Diners Club)
  • PayPal
All the payment will be processed via 2Checkout.com, our authorized retailer.
Q: Do you store my credit card information?
A: No, since every single transaction is processed via our authorized retailer on 2checkout.com, any sensitive account information is totally secured by 2checkout.com.

Custom Icon Design

Q: How much do you charge for custom design?
A: It’s hard to tell you how much it is at once. Every project has its own feature and so the price will be different. That is, our custom design service is charged separately.