By using the IconEden.com service ("Service") of Frexy Studio, you are agreeing to be bound by the following terms and conditions ("Terms Of Service") and our privacy policy. You are advised to check the Privacy Policy from time to time for any updates or changes that may impact you.
Frexy Studio respects each individual’s right to personal privacy. We will collect and use information through IconEden.com website only in the ways disclosed in this statement. This statement applies solely to information collected at IconEden.com website.
We collect information from you when you place an order or fill out a form. When ordering on our site, as appropriate, you may be asked to enter your: name, e-mail address, files (if any). Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visit to our website. Please refer to the ’Do we use cookies?’ section below for more information about cookies and how we use them.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
No. You are absolutely free from them. If any, they are session cookies that are automatically cleared any time your browser is closed.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Please also visit our Terms and Conditions section regarding account, payment and access, copyright and ownership.
If we decide to change our privacy policy, we will update our privacy modification date as below.
This policy was last modified on September 30, 2008.
If there are any questions regarding this privacy policy, please contact us via info [-at-] iconeden [-dot-] com
This is Frexy Studio’s Return Policy. Please read carefully before completing your purchase.
We work mainly in the digital format. The product you purchase or license from us is made up of little colored dots called pixels. These little bits of data are extremely easy to copy and send around to all your friends. They are also impossible to return, the way that traditional physical products, like shoes, toys, ect., can be returned. We cannot possibly know what happens to our digital content once you pay for and download it. Therefore, we cannot refund purchases of digital content, except in the following cases:
If you do wish to request a refund, please contact us within 24 hours of the transaction in question. Requests for refunds later than 24 hours after the transaction in question may not be honored and shall remain at our discretion.
In ANY case, in order to initiate the refund process, we require that you contact us first, via email, and try to resolve any issues with us directly, before contacting your credit card company. Unless we have a record of a conversation or correspondence with you regarding a request for a refund, we cannot authorize the refund of transactions previously completed. We reserve the right not to accept your request for a refund if you do not follow this protocol. We typically respond to inquiries within 5 business days. We reserve the right to refuse a refund we believe is based on a fraudulent claim.
However, we do care very much that you are satisfied with the content you have purchased, so if you have any difficulties, concerns, or questions, please send email to us at sales [-at-] iconeden [-dot-] com.